Have Questions?
Frequently Asked Questions
Lepakshi stores offer a wide range of authentic Andhra Pradesh handicrafts including Kalamkari textiles, Kondapalli toys, Etikoppaka lacquerware, Bidriware, Nirmal paintings, Budithi brassware, handloom sarees like Mangalagiri and Uppada, and various other traditional crafts made by skilled local artisans.
Yes, all products sold at Lepakshi Handicrafts Emporiums are authentic and handcrafted by traditional artisans from Andhra Pradesh. We work directly with craftspeople and artisan communities to ensure the genuineness and quality of every item. Each piece carries the heritage of generations of skilled craftsmanship.
Most Lepakshi stores are open from Monday to Saturday, 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM. However, timings may vary for airport showrooms and during festivals. We recommend calling the specific store before visiting to confirm their hours.
Yes, we offer complimentary gift wrapping for all purchases. Our stores provide eco-friendly packaging options that reflect the traditional aesthetic of our handicrafts. For bulk or corporate orders, we can also provide customized packaging solutions.
Absolutely! Lepakshi welcomes bulk and corporate orders for gifts, events, and institutional purchases. We offer special pricing for large orders and can customize products based on your requirements. Please contact our head office or visit any store to discuss your needs with our team.
Yes, we offer shipping services across India. For international shipping, please contact our head office at support@lepakshihandicrafts.com for assistance with customs, packaging, and delivery options. We ensure secure packaging to protect delicate handicraft items during transit.
We accept all major payment methods including cash, credit/debit cards, UPI payments (Google Pay, PhonePe, Paytm), and net banking. Government employees may also avail special discounts with valid ID cards at select locations.
We accept returns and exchanges within 7 days of purchase for unused items in original condition with the receipt. Due to the handcrafted nature of our products, minor variations in color, size, or pattern are natural characteristics and not considered defects. Please inspect items carefully before purchase.